Intrend Clothing Logo

Cart Item TOTAL: 0 Item(s) =£ 0.00

 

Home > Customer Service

Customer Service

SERVICE POLICY

We Intrend Clothing take the security and privacy of our customers seriously and are committed to protecting and respecting your privacy.

This policy sets out how we process and handle any information we  collect from you.

INFORMATION WE HOLD AND HOW IT'S USED

All information we collect and process about you is obtained from the information you input into our website, this information is stored using Cookies. The information we generally obtain is your name, address, telephone number and email address details. A Cookie is a small information file which is used when entering our website; we ask your permission to store a Cookie on your computer to enable you to use the website more efficiently. We may also obtain personal information during a telephone conversation.

All of the information you provide to us is stored on secure servers. All payment transactions are handled by PayPal. We do not store your Credit or Debit card details.

Although we do our upmost to protect your Personal Data we cannot be hed responsible for the security of your data when transmitted to our site, this is because the transmission of information via the internet is not completely secure, so therefore any transmission is at your own risk.

WHAT PURPOSE IS YOUR INFORMATION USED FOR

a) To ensure your experience of our website is efficient.

b) To perform our contractual obligations to you.

c) To identify and maintain records of your purchases.

d) To ensure the goods we offer to you are appropriate to your needs.

e) To notify you of any changes to our website.

DISCLOSURE OF YOUR INFORMATION

We will disclose your information to Royal Mail for the delivery of your goods and to PayPal for the payment process.

In the event of the sale of Intrend Clothing your information may be transferred to any person, firm or company to whom we sell the whole or a substantial part of our business or to whom we transfer any of our rights or obligations under a contract with you.

YOUR RIGHTS

Under the Data Protection Act 1998 you have the right to access information held about you. You also have the right to ask us not to process your information to a third party for marketing purposes. If you wish to exercise your right to do this, please email sales@intrendclothing.com

CONTACT DETAILS

If you have any questions regarding our Privacy Policy, please contact us at

sales@intrendclothing.com

Or write to us at:

Intrend Clothing

Wordsley House

11 Main Street

Stonnall

Staffordshire

WS9 9DU

Designed, Developed & Maintained by Neoteric UK