Intrend Clothing Logo

Cart Item TOTAL: 0 Item(s) =£ 0.00

 

Home > About Us

About Us

 

Our Company was established in 2001, we were originally store based selling exclusive products to the public. However the ever growing online shoppers have moved us into online retail and have now been trading in this way for over 10 years.

Our Company has a dedicated team of staff, whom are here to supply you the consumer with top quality products and service every step of the way.

In more recent years we have expanded our client base into the European markets with specialist teams to seperate sales platforms in Ireland, Germany, France, Poland, Italy, Spain and Australia.

 We have built up a large customer base over the years and received positive feedback allowing us to grow as a company and continue to provide top quality products at reduced prices.

We strive to be the best in customer relations by dealing with each individual customers enquiry with the upmost importance, Our response to solving all questions is within a 24 hour period and understand the frustration online shopping can bring to the customer when poor customer relations is received.

In Trend prides itself on supplying top quality designer products at the very best prices and source you the latest fashion designs from around the world, we pride ourselves on understanding our market and customers enabling us to continue to provide you with the products you want. If however we don't have a product you are looking for, please email us so we can source the item for you.

ORDER PROCESS

We have taken the upmost care to detail to ensure your buying experience is simple and pleasurable.

 

Once you have decided what you're buying, simply add to your basket and complete your purchase by on line payment. The order is then processed by our sales team, packaged and posted out. Please note all orders received before 4pm will be posted that day using Royal Mail 48hr tracked service.

RETURNS POLICY

You can return or exchange any goods purchased from Intrend Clothing website within 14 days of you receiving them.

It's easy to return your goods, simply fill in the returns form with your reason for the return and select the appropriate box stating exchange or refund (please note the cost for returning the goods is your responsibility).

Post the returns parcel to:

Intrend Clothing

Returns Department

Wordsley House

11 Main Street

Stonnall

Staffordshire

WS9 9DU

Please allow 7 days for your parcel to be received by us and your refund to be processed showing in your account.

In the event of you requesting an exchange, but we do not have the stock, a refund will be issued.

COMPLAINTS PROCEDURE

All queries should be emailed to sales@intrendclothing.com, Any questions will be answered within a 24hour period. 

Designed, Developed & Maintained by Neoteric UK